Archive for the “Annoucement” Category

Dear all customer, reseller and partner

We have change our business address and contact information as below. All snail mail must be send to the new address with immediate effect. The mail box for the old address will no longer accessible. Office phone and fax have been changed and the old phone number will not function with immediate effect too. However, old fax number will remain function for a short limit of time. Please make sure to update our profile within your system to avoid mis communication or lost in fax and notes.

Email and Website will remain unchanged and function as normal. If you are trying to fax to us, please ensure the recipient is written clearly on the fax to ensure your fax reach to the correct person.

Address:
Nocser Technology
Level 8, Pavilion KL,
168, Jalan Bukit Bintang,
55100 Kuala Lumpur,
Malaysia

Phone: +603-92057776

Fax: +603-92057788

Sales Email: sales@nocser.net

Support Email: support@nocser.net

Clients Area: https://www.nocser.net/clients/

Working hour: Monday to Friday (9.00am – 5.00pm)

Vincent Wong (CEO)
Nocser Technology

Title: Close for Labour day
Location: Nocser Office
Description: We will close on Day 01 May 2009 for celebrate Labour Day. As a result, we are not able to respond to your enquiry promptly. You may refer to our FAQs for more information on your enquiry and take advantage of our online help.

Date: 2009-05-01

Title: Registry Maintenance Notifications
Description: This mail is to inform you that on 25th April 2009, the .EU, .IN and .ORG Registries will be conducting their scheduled Maintenance Operations.

During this period, all existing Domains will continue to resolve, however, New Registrations, Renewals, Transfers, Modification & WHOIS Services will not be available.
Start Time: 4:00
Date: 2009-04-25
End Time: 19:00

Title: .my DOMAIN REGISTRY Planned Maintenance
Location: .my DOMAIN REGISTRY website and Whois service
Description: Please be informed that .my DOMAIN REGISTRY will be conducting planned maintenance works as below:

Date : 4th April 2009 (Saturday)
Time : 12:00 AM to 6:00 PM

Please note that the .my DOMAIN REGISTRY website and Whois service will be not available during the maintenance time. However, please note that all domain names registered with .my DOMAIN REGISTRY will not be affected by this maintenance work.

Start Time: 0:00
Date: 2009-04-04
End Time: 18:00

Title: Unscheduled Orderbox Downtime
Location: Orderbox Control Panels, Supersite/Partnersite, Whois services and the API
Description: Due to a major hardware failure at the Datacenter, the Orderbox Control Panel and associated services are currently undergoing an unscheduled downtime. Our System Admin Team is relentlessly in contact with the Datacenter and is actively working on replacing hardware and restoring data.

Affected services include the Orderbox Control Panels, Supersite/Partnersite, Whois services and the API. While you and your Customers would not be able to add new orders or manage existing ones, the orders themselves will not be affected. All Domain Names, Hosting Packages, Digital Certificates and other services will continue to function seamlessly.

This unscheduled downtime is expected to finish around 12:00 AM GMT on March 12. We are doing everything we can to bring the system up as soon as possible and will keep you posted on the same.

We apologize for the inconvenience and thank you for your patience.
Date: 2009-03-12