Archive for the “Maintenance” Category

Dear Valued Customer,

Nocser upstream provider will perform a routine maintenance on one of his router. Power supply of that router was currently fail. During the maintenance, your internet access to local will not be affected but you will have slow and intermittent connectivity to international.

We are planning a scheduled maintenance on the following date:

DATE: 19/12/2009
FROM:  0300   TO:  0600 (+0800)
DURATION: 3 Hour
IMPACT: International traffic will be slow and intermittent.

During this period, kindly be advised that you may be suffering from slow connectivity / intermittent connectivity. We regret for any inconvenience caused due to this exercise. Should you have any enquiries, please do not hesitate to get in touch with our technical staff.

We truly appreciate your understanding and value your cooperation on this matter. It is always a pleasure to support you. Thank you.

Nocser Technology

Dear Customer, reseller and partner

Please be informed that, our rack migration was done successfully. Most of the server are back online within an hours. All migration included testing was done in 1 hour and 30 min. You will experience more power and faster network after the migration. 

Thank you for our technical staff in his fort and efford.

Nocser Technology

Dear Customer, Partner and Reseller

Please be notified that, all server (included Nocser Website) at AIMS Datacenter Rack 2F-E-026 will be move to Rack 1F-F-016. This migration is due to the power limitation on the Rack 2F-E-026.

We would request for 2 hours downtime for the migration. However we would expect not more then 1 hour to bing your server up and running again.

This maintenance does not affect server on others rack.

Maintenance Time frame
===================
Date: 05 Dec 2009
Time: 10.00pm – 12.00AM (+0800 – Malaysia Time)
Datacenter: AIMS
Rack: 2F-E-026

We truly appreciate your understanding and value your cooperation on this matter. It is always a pleasure to support you.

Nocser Technology

Dear Valued Customer,

Please be notified that TM MyIX peering was currently intermittent. We are currently query TM for the status on this incident. We will revert back once we get any update from them.

During this period, kindly be advised that your user from TM may be suffering from slow connectivity / intermittent connectivity. We regret for any inconvenience caused due to this exercise. Should you have any enquiries, please do not hesitate to get in touch with us:

We truly appreciate your understanding and value your cooperation on this matter. It is always a pleasure to support you.

Thank you

Nocser Technology

There is a short notice power maintenance on all server on MCB Data Center. We will remote shutdown all server 10-20 mins before schedule maintenance to avoid data lost.  Datacenter staff will restart all server manually after maintenance.

Date and time as below:

Date: 01/08/2009
Time: 01.00 – 02.00 (+8.00)
Time frame: 1 hour

Nocser Technology