Bad Surprise Insurance
Administration levels 2 include an insurance against “bad surprises”. If your server is inoperative because of viruses, worms, defective software, hacker, spammer DDOS or any unforeseeable event and that immediately reinstalling both your server and its operating system is necessary, we will reinstall your server and make it operational free of charge within 10 hours following your request. This service is offered 24/7 without reinstallation fees and without deducting administration time from your monthly package. The server is reinstalled as we initially delivered it to you. The 10 hours delay begins when the customer authorizes the reinstallation.
- Free server reinstallation if needed
- reinstallation completed short period
- No software work time deducted from your package
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