Managed Service

Reduce the management costs related to your servers and opt for security provided by daily backups, monitoring and software work included in Nocser’s server management plans.
Managed Specification Level 1 Managed Level 2 Managed
System Admin Work 2 hours / month 3 hours / month
Service Monitoring 2 5
Maintain Network
Hardware Replacement
Operating System update*
Control Panel Update*
Expert Advise
Security Audit / Server Hardening
Software Firewall Installation
Bad Surprise Insurance
Price / month RM100.00 RM200.00
Security Audit and Server Hardening Software Firewall Management
  • LSM (Linux Socket Monitoring) installed and configured – Function is to monitor ANY new TCP socket that has been created after the LSM installation.
  • BFD (Bruteforce Detection) installed and configured – Function is to ban any kind of brute force for services like ssh,exim,apache,ftp.
  • Create a “trusted ” group and make only trusted group can access the command wget command.
  • Install APF Firewall and maintain firewall to suite your needs

This management package applies only to the server identified in this message Software work time is cumulated in 30 minute blocks Unused time is not saved for the next month.

Managed Backup Service Additional Work Hours Rates
The client must ask for the backup service to be configured on his server and must specify the directories and files that will have to be backed up. Each day, a backup script is executed in order to take a snapshot of the data. The client will receive a daily email confirmation of the backup. Only the data that has changed from the previous snapshot will be updated. Most of the log and system files will be excluded from the backups. The snapshots are saved for a period of 14 days. The client can restore files from day 1 to day 14. The client is responsible of reporting any errors that would be reported in the daily reports. Those fees only apply to work hours exceeding your monthly allocation according to your management package. On request support are charge base on $75.00 / hour. Emergency work outside of regular work hours count as double.
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Phone: +603-92057776

E-Mail: sales@nocser.net

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